I was at the airport when a taxi driver approached.
The first thing I noticed in the taxi was a sentence, then I read: – Duck or Eagle? You decide.
The second thing I noticed was a clean and shiny taxi, the driver well dressed, white shirt and pressed pants, with a tie.
The taxi driver got out, opened the door for me and said:
“I am John, your chauffeur. While I keep your luggage, I would like you to read on this card what my mission is.”
On the card was written:
John’s Mission – Take my customers to their destination quickly, safely and economically, offering a friendly environment.
I was impressed.
The cab’s interior was equally clean.
John asked me: “Would you like a coffee?”
Playing with him I said: “No, I prefer a juice.”
Immediately he replied: “no problem. I have a thermal with regular juice and also diet, as well as water” he also told me: “If you’d like to read, I have today’s paper and some magazines as well.”
When the drive started, John told me: “These are the radio stations I have and this is the repertoire they play.”
As if that wasn’t enough, John asked me if the air conditioning temperature was good.
Then he told me the best route to my destination and whether I wanted to talk to him or whether I preferred that I not be interrupted.
I asked: “Do you always serve your customers like this?”
“No,” he replied. “Not always. Only in the last two years. My first years as a taxi driver I spent most of my time complaining like other taxi drivers. One day I heard a doctor specializing in personal development. He wrote a book called:
Who You Are Makes a Difference
He said: If you get up in the morning expecting to have a bad day, you will. Don’t be a DUCK!
Be an EAGLE!
The ducks only make noise and complain, the eagles soar above the group.
I was making noise and complaining all the time.
So I decided to change my attitudes and be an eagle.
I looked at the other taxis and drivers. Dirty taxis, unfriendly drivers and unhappy customers.
I decided to make some changes. Since my customers responded well, I made a few more changes.
In my first year as an eagle, I doubled my income. This year, I already quadrupled it.
You were lucky to get my taxi today. I’m no longer at the taxi stand. My clients make reservations on my cell phone or text them. If I can’t answer, I can get a reliable fellow “eagle” taxi driver friend to do the job.”
For me: ……. John was different. He offered a limousine service in a regular taxi service.
John, the taxi driver, decided to stop making noise and complain as a duck does and started to fly over the group, as eagles do.
So, it doesn’t matter if you work in an office, or in maintenance, as a teacher, trader, public servant, politician, hustler, executive, employee, professional or taxi driver! How do you behave?
Are you dedicated to making noise and complaining? Or Are you rising above the rest?
Remember: THE DECISION IS YOURS
This key only opens from the inside!
This 2022, Decide how you want to live and give service …..as a Duck or as an Eagle
Become an EAGLE, making great flights, giving great service and living well in a better and peaceful world!!!!
Be an EAGLE!
The ducks only make noise and complain, the eagles soar above the group.
I was making noise and complaining all the time.
So I decided to change my attitudes and be an eagle.
I looked at the other taxis and drivers. Dirty taxis, unfriendly drivers and unhappy customers.
I decided to make some changes. Since my customers responded well, I made a few more changes.
In my first year as an eagle, I doubled my income. This year, I already quadrupled it.
You were lucky to get my taxi today. I’m no longer at the taxi stand. My clients make reservations on my cell phone or text them. If I can’t answer, I can get a reliable fellow “eagle” taxi driver friend to do the job.”
For me: ……. John was different. He offered a limousine service in a regular taxi service.
John, the taxi driver, decided to stop making noise and complain as a duck does and started to fly over the group, as eagles do.
So, it doesn’t matter if you work in an office, or in maintenance, as a teacher, trader, public servant, politician, hustler, executive, employee, professional or taxi driver! How do you behave?
Are you dedicated to making noise and complaining? Or Are you rising above the rest?
Remember: THE DECISION IS YOURS
This key only opens from the inside!
This 2022, Decide how you want to live and give service …..as a Duck or as an Eagle
Become an EAGLE, making great flights, giving great service and living well in a better and peaceful world!!!!
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